1. Introduction and Acceptance of Terms
Welcome to the hamintour platform, a comprehensive online platform offering booking services for hotels, flight tickets, trains, car rentals, and furnished villas and apartments for travelers worldwide.
By using our website, applications, or any of our services, you explicitly agree to comply with these terms and conditions and our associated privacy policy. If you do not agree with any part of these terms, please do not use the platform.
2. Definitions
- Platform: The hamintour website, all its applications, and digital services.
- User: Any natural or legal person using the platform’s services.
- Service Provider: Hotels, airlines, car rental companies, or any external entity providing the actual service.
- Booking: The process of confirming a service request through the platform.
3. Our Travel Services
hamintour acts as an intermediary between travelers and tourism service providers. Our services include:
- Hotel bookings across all categories worldwide.
- Flight ticket reservations (domestic and international).
- Train and overland transport ticket bookings.
- Car rentals for various vehicle types.
- Villa and furnished apartment rentals for short and long stays.
We do not provide these services directly; rather, we connect users with accredited service providers, and the terms of each provider apply in addition to our own.
4. User Account
4.1 Creating an Account
To access certain features (such as tracking bookings, saving data, and receiving exclusive offers), you may be required to create an account. All information provided must be accurate, complete, and up-to-date.
4.2 Account Responsibility
You are fully responsible for all activities carried out through your account and for maintaining the confidentiality of your password. You must notify us immediately if you suspect any unauthorized use.
5. Booking and Payment
5.1 Booking Process
A booking is considered confirmed only after you receive an email containing a booking confirmation number. Any booking not confirmed in writing is not valid.
5.2 Prices and Currency
All displayed prices include taxes and fees unless otherwise stated. Prices may change at any time before the booking is confirmed.
5.3 Payment Methods
We accept several secure payment methods, including credit cards, bank transfers, and electronic payment gateways. All transactions are encrypted and protected with the highest security standards.
6. Cancellation and Refund
Cancellation and refund policies vary depending on the service provider and the type of booking. Before completing any booking, please review the cancellation policy carefully.
- Some bookings are freely cancellable within a specified period.
- Some bookings are non-refundable.
- Cancellation fees may apply depending on the timing of the request.
Refunds are processed to the original payment method within 7 to 14 business days; the exact timeframe may vary depending on your bank.
7. Responsibilities and Limitations
hamintour acts solely as an intermediary and is not liable for:
- The quality of services provided by hotels, airlines, or any external service provider.
- Flight delays or cancellations by airlines or force majeure events.
- Any direct or indirect losses arising from the use of the service.
Our commitment is limited to facilitating the booking process and ensuring the transparency of information provided to the user.
8. Intellectual Property
All platform content (texts, images, logos, designs, software, trade names) is the exclusive property of hamintour or its licensed service providers and is protected by international copyright and trademark laws.
No content may be copied, modified, distributed, or used without prior written permission.
9. User Content
When you post reviews, comments, or upload images on our platform:
- The content must be original and must not infringe on the rights of others.
- Posting abusive, discriminatory, or inappropriate language is prohibited.
- By posting, you grant hamintour a non‑exclusive license to display the content within its services.
- We reserve the right to remove any content that violates these terms without prior notice.
10. Privacy and Data
We are committed to protecting your personal data according to the highest standards. For more details, please review our Privacy Policy, which forms an integral part of these terms.
- We collect only the data necessary to provide the service.
- We do not share your data with third parties except with your consent or as required by law.
- You may request to delete or modify your data at any time.
11. Applicable Law and Dispute Resolution
These terms are governed by the laws applicable within the platform’s operating jurisdiction. In the event of any dispute:
- Amicable resolution will be attempted first through communication with customer service.
- If an amicable resolution is not possible, the matter will be referred to the competent judicial authorities.
12. Amendments to the Terms
hamintour reserves the right to amend these terms at any time. The updated version will be posted on this page with a revised “Last Updated” date. Your continued use of the platform after any changes constitutes your acceptance of the new terms.
13. Contact Us
If you have any questions or comments regarding these terms of use, please contact us via: